 Leif Madsen has written some examples and documentation on setting up Queues in Asterisk.
You can find the details here:
https://issues.asterisk.org/view.php?id=16237
I have been working on some documentation for how to build queues for Asterisk. This is an introduction for getting device state working for queues, and building queues. It contains the documentation file (text format) and also has the .tar.gz file of the /etc/asterisk/ directory I was using for testing.
The modules.conf file has autoload=no enabled, and just loads the modules that were required for the example (along with probably a couple extra modules, but the list of modules has been toned down).
Please review and let me know how it goes for you!
Thanks!
Leif Madsen.
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Original Content (C) 2004-2010
Matt Riddell

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