Lenz has posted another tutorial, this one on receiving just the information you need in a call center.
Hi list,
out of pure frustration I have prepared another tutorial (must be the season) about how to filter the various outputs of Asterisk in order to keep track of what is going on in realtime in a call-center, to avoid being swamped by too many logging and information on the * side.
http://astrecipes.net/index.php?n=209
Any comments or corrections are welcome!
l.
--Home of QueueMetrics - http://queuemetrics.loway.it
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Original Content (C) 2004-2010
Matt Riddell
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