Inbound Call Centre Solutions
We've been developing solutions for call centres around the world and have
a strong record of saving money and increasing productivity.
VentureVoIP has a range of call centre solutions which can be customised to meet the requirements of your call centre precisely.
Easy to use
We've designed the system from the ground up to be easy to use and reconfigure.
You can view reports on individual agents, queues, time periods etc.
Unlimited Inbound Lines
Because each call centre system we sell is also an Enterprise ConduIT3 PABX,
you can realise the cost savings and expandability of being part of the VentureVoIP Exchange Network.
If you need to change one of your staff temporarily into an agent, it's as simple as clicking a few buttons in your web browser. No need to keep spare agent logins for temp staff or call support to get the PABX changed.
One of the great things about owning a VentureVoIP call centre solution is
that your staff don't even have to be in the office!
Every full system comes with the capability to record calls either on a per-queue basis or during a call (when used with supporting phones).
If you still have more questions or would like to apply for a quote, please get in touch with one of our friendly sales staff and we'll get you sorted