Blended Call Centre Solutions
SmoothTorque is a piece of software which allows you to make outbound calls, and connect them to agents just as if they were inbound calls.
It can remove all of the numbers which are busy or disconnected as well as removing answer machines and IVR messages
ConduIT3 Call Centre
Our inbound solution can be combined with SmoothTorque™ to basically keep people busy whether there are inbound calls
or not. Using the call centre product you can treat every call coming in with the full range of ConduIT3 features (call recording, reporting etc).